Thank you very much for using PREMIUM BANDAI.
We would like to inform you that PREMIUM BANDAI will be closed during the Chiristmas and Winter holidays.

Chiristmas holidays : December 24-25, 2021
Winter holidays : December 31, 2021 - January 3, 2022

If you are having problems, please go through the FAQ first and see if you can find an answer;
if not, please contact us via Contact Customer Service.

*Please note that any request submitted after December 31, 2021 will not receive an answer until after January 4, 2022.

Thank you for your understanding.