SPECIFIED COMMERCIAL TRANSACTIONS LAW
BANDAI SPIRITS Co., Ltd.
〒108-0014 Shiba, Minato-ku, Tokyo 5-29-11 G-BASE, Tamachi 9F
Net strategy office
MAIL ORDER /
PREMIUM BANDAI Customer Service
Inquiry form: https://pbandai.zendesk.com/hc/en-us/requests/new
Please contact us by inquiry form.
Reception time: 10:00 AM ~ 4:00 PM Monday - Friday (excluding holidays)
In order to grasp the details of the inquiries accurately and to improve the ability of telephone correspondents,There is a case to perform recording.
For inquiries concerning orders and contents of registration, only from inquiries from the person Please understand that we will reply.
The answer of the mail will be the same day or next business day.
We use PayPal to facilitate online payment for ordered products and shipping and handling.
*You need to register as a PayPal member.
Please visit the PayPal website for details (https: //www.paypal.com/)