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PREMIUM BANDAI PRIVACY POLICY

Last Updated and Effective as of: December 21, 2023

BANDAI SPIRITS CO., LTD ("Company", "we", "our" or "us") understands that privacy is important to our users. This Privacy Policy below discloses our practices regarding information collection and usage solely for https://p-bandai.com/us (the "Website"). This Privacy Policy does not apply to any other websites, apps or services provided by us or our affiliates, unless it appears on such website, app or service.

Please read this Privacy Policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, you should not use the Website. By accessing or using this Website, you agree to this Privacy Policy. If you have questions, you can always contact us using the information in the section below titled CONTACT US.

Information We Collect:

We collect information that identifies, relates to, describes, references, and is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device ("personal information"). In particular, we have collected the following categories of personal information from consumers on the Website within the last twelve (12) months and will collect the following categories of personal information:

Category Information in Each Category that We May Collect
A. Identifiers such as a real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, social security number, driver's license number, passport number, or other similar identifiers.
A real name, alias, postal address, postal code, date of birth, age, sex, unique personal identifier, online identifier, Internet Protocol address, email address, account name, and other similar identifiers.
B. Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)).
A name, address, telephone number, bank account number, credit card number, debit card number, and other financial information as necessary to process your orders or service your account.
C. Protected classification characteristics under California or federal law.
Age (40 years or older) and sex (including gender).
D. Commercial information, including records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.
Products purchased, obtained, or considered, and other information related to purchasing or consuming histories or tendencies.
E. Internet or other similar network activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an internet website application, or advertisement.
Browsing history, search history, and other information regarding your interaction with a website, application, or advertisement.
F. Geolocation data.
As is true of most websites, ours automatically collects IP addresses and other browsing information from visitors to the Website. In some cases, this browsing information can reveal the location of a user's browser or device. However, it is not our practice to use such information to geolocate an individual. Please see the sections below titled "Cookies and Similar Tracking Technologies" and "Interest Based Advertising and Cross Device Matching" for more information.

Other than as described above, we do not collect any other categories of personal information identified in the California Consumer Privacy Act. We also do not collect any sensitive personal information as defined by the California Consumer Privacy Act.

How We Collect Personal Information:

We obtain the categories of personal information listed above from the categories of sources indicated below:

  • Directly from you. For example, from forms you complete or products and services you purchase: Categories A) through E).
  • Directly from you. For example, from observing your actions on our Website, from cookies and similar technologies used on our Website: Category E).
  • Indirectly from you. For example, from third parties, advertising partners, and affiliate service providers who operate on our Website: Categories A) and B) and E).

Use of Personal Information:

We may use the categories of personal information from the list above for one or more of the following business purposes, as indicated below:

  • To fulfill or meet the reason you provided the information: For example, if you share your name and contact information to request a price quote or ask a question about our products or services, we will use that personal information to respond to your inquiry. If you provide your personal information to purchase a product or service, we will use that information to process your payment and facilitate delivery. We may also save your information to facilitate new product orders or process returns: Categories A) through E)
  • To provide, support, personalize, and develop our Website, products, and services: Categories A) through F)
  • To personalize the content, offers, advertising and experiences you receive: Categories A) through E)
  • To create, maintain, customize, and secure your PREMIUM BANDAI account with us: Categories A) through D)
  • To process your requests, purchases, transactions, and payments and prevent transactional fraud: Categories A) through D)
  • To provide you with support and to respond to your inquiries, including to investigate and address your concerns and monitor and improve our responses: Categories A) through E)
  • To personalize your Website experience and to deliver content and product and service offerings relevant to your interests, including targeted offers and ads through our Website, third-party sites, and via email or text message (with your consent, where required by law): Categories A) and E)
  • To help maintain the safety, security, and integrity of our Website, products and services, databases and other technology assets, and business: Categories A) through F)
  • For testing, research, analysis, and product development, including to develop and improve our Website, products, and services: Categories A) through F)
  • To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations: Categories A) through F)
  • To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and fulfillment: Categories A) through E)
  • As described to you when collecting your personal information: Categories A) through E)
  • To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Company's assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Company about our Website users is among the assets transferred: Categories A) through E)

Company will not collect additional categories of personal information or use the personal information we collect for materially different, unrelated, or incompatible purposes without providing you notice.

Please note that if you specifically consent to additional uses of your personal information, we may use your personal information in a manner consistent with that consent.

Sharing or Disclosure of Personal Information:

Company may share or disclose your personal information to a third party for a business or commercial purpose. When we disclose personal information for a business or commercial purpose to service providers or contractors, we enter a contract that describes the purpose and requires the service providers and contractors to both keep that personal information confidential and not use it for any purpose except performing the contract.

In the preceding twelve (12) months, Company has shared or disclosed the following categories of personal information from the list above for a business or commercial purpose to the following categories of third parties, as indicated below:

  • To our affiliated companies, we've shared Categories A) through E) for the following purposes: to provide, support, personalize, and develop our Website, products, and services; to personalize your Website experience and to deliver content and product and service offerings relevant to your interests, including targeted offers and ads through our Website, third-party sites, and via email or text message (with your consent, where required by law); to personalize the content, offers, advertising and experiences you receive; for testing, research, analysis, and product development, including to develop and improve our Website, products, and services; to help maintain the safety, security, and integrity of our Website, products and services, databases and other technology assets, and business; create, maintain, customize, and secure your PREMIUM BANDAI account with us.
  • To our advertising partners (such as Google or Facebook), we've shared Categories A) through F) for the following purposes: to provide, support, personalize, and develop our Website, products, and services; to personalize your Website experience and to deliver content and product and service offerings relevant to your interests, including targeted offers and ads through our Website, third-party sites, and via email or text message (with your consent, where required by law); to personalize the content, offers, advertising and experiences you receive; for testing, research, analysis, and product development, including to develop and improve our Website, products, and services.
  • To our IT service providers (such as data or website hosts, security, and IT support) we've shared Categories A) through E) for the following purposes: to provide, support, personalize, and develop our Website, products, and services; to create, maintain, customize, and secure your PREMIUM BANDAI account with us; to process your requests, purchases, transactions, and payments and prevent transactional fraud; to help maintain the safety, security, and integrity of our Website, products and services, databases and other technology assets, and business.
  • To our logistics and support service providers (such as payment processors, shipping, customer service, and legal support) we've shared Categories A) through D) for the following purposes: to fulfill or meet the reason you provided the information, including fulfilling orders; to process your requests, purchases, transactions, and payments and prevent transactional fraud: to provide you with support and to respond to your inquiries, including to investigate and address your concerns and monitor and improve our responses: to respond to law enforcement requests and as required by applicable law, court order, or governmental regulations: to carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and fulfillment.

Sales of Personal Information:

In the preceding twelve (12) months, Company has not sold any personal information for monetary value. However, we have shared personal information with third-parties in exchange for services, such as analytics on the usage of our Website or placement of targeted offers and ads, as described above. This exchange of personal information can be considered a "sale" as defined by the California Consumer Privacy Act. Please see the section below titled "Exercising Your Privacy Rights" for information on how you may opt-out of such sale or sharing if you are a resident of California, Colorado, Virginia, Utah or Connecticut.

Cookies and Similar Tracking Technologies:

We or our third-party partners may store some information on your device or device hard drive as a "cookie" or similar type of file (such as clear gifs, web beacons, pixels, tags, and similar technologies) to collect data related to usage of the Website and for the purpose of facilitating and enhancing your communication and interaction with the Website. Such data may include, without limitation, the address of the websites you visited before and after you visited the Website, the type of browser you are using, your Internet Protocol (IP) address, what pages in the Website you visit and what links you clicked on, and geolocation data. We use this information to help us maintain and enhance the efficiency and usefulness of the Website and may use it and other information about your Internet or other similar network activity for the purposes described in this Privacy Policy, such as to serve targeted advertising to you. Some of the information we collect may include data, such as IP address data or the identifiers associated with your device, that are unique to your computer or device (e.g., IDFA for iOS and Android ID for Android).

Cookies and similar items are not used by us to automatically retrieve personal information from your device without your knowledge. Please be advised that certain third parties that are beyond the scope of this Privacy Policy, such as advertisers, may collect information in connection with the Website. We are not responsible for the acts or omissions of such third parties.

If you want to stop or restrict the placement of cookies or flush any cookies that may already be on your computer or device, please refer to and adjust your web browser preferences. Additionally, you may control the cookies used by our Website through the cookie banner that displays on our Website. Further information on cookies is available at www.allaboutcookies.org. By deleting our cookies or disabling future cookies you may not be able to access certain areas or features of our Website or some of its functionality may be affected.

Clickstream Data:

As you use the Internet, a trail of electronic information is left at each website you visit. This information, which is sometimes referred to as "clickstream data," can be collected and stored by a website's server. Clickstream data can tell us the type of device and browsing software you use and the address of the website from which you linked to the Website. We may collect and use clickstream data to anonymously determine how much time visitors spend on websites, how visitors navigate throughout websites and how we may tailor our Website to better meet consumer needs. This information will be used to improve our Website.

Interest Based Advertising and Cross Device Matching:

We believe that advertising is more effective and relevant when it is targeted to your interests and behaviors. Therefore, we may work with third parties who collect information on our Website and elsewhere through the use of cookies and similar methods in order to serve you with relevant advertisements on other services or to determine that you have seen our advertisements on other services. For example, if you view information on our Website regarding a particular product, we may target advertising to you on other websites and services (such as unaffiliated websites and social media services) about the same or other related products. This method of advertising is sometimes called "interest-based advertising."

Global Privacy Controls (GPCs):

GPCs (also called "Universal Opt-Out Mechanisms") are browser signals that indicate a user's intent to opt-out of some uses of their personal information on websites they visit. If our site recognizes that your browser is expressing a GPC, we will treat it as a request to opt-out of the sharing of your personal information and limit the use of your sensitive personal information collected by our site. However, we never sell your Personal Information for money and we do not collect any sensitive personal information.

In some cases, we may not be able to link the GPC of your browser to other personal information that we have collected from you by other means. To express your intent to opt-out of our processing of personal information that we may have collected from you outside of our web site, please see the section titled Exercising Your Privacy Rights below.

Do Not Track:

Some web browsers may transmit "do-not-track" (DNT) signals to the websites with which the user communicates. Because of differences in how web browsers incorporate and activate this feature, it is not always clear whether users intend for these signals to be transmitted, or whether they even are aware of them. Our Website does not respond to DNT signals, but please see the section titled Global Privacy Controls above for more information.

Your Rights and Choices:

We offer you specific rights regarding your personal information. This section describes your rights and explains how to exercise those rights.

NEWS LETTERS:

If you no longer want to receive our e-mails, offers, updates on our products and services, or other communications, please send a request through the following link: About NEWSLETTERS or follow the "unsubscribe" instructions at the bottom of each email or communication. Please note that you cannot unsubscribe from certain correspondence from us, including certain messages relating to your use of the Website.

Privacy Rights for Residents of California, Colorado, Virginia, Utah and Connecticut:

If you are a resident of California, Colorado, Virginia, Utah or Connecticut, you have certain rights regarding the use of your personal information. This section describes those rights and how you can exercise them.

Right to Access your Personal Information

You have the right to request that Company disclose certain information to you about our collection, sharing, disclosure or use of your personal information. Once we receive and confirm your verifiable consumer request, we will disclose to you:

  • The categories of personal information we collected about you.
  • The categories of sources for the personal information we collected about you.
  • Our business or commercial purpose for collecting, sharing, or selling that personal information.
  • The categories of third parties with whom we've shared that personal information.
  • The specific pieces of personal information we collected about you.

Please note that in the preceding twelve (12) months, Company has not sold any personal information for monetary value. However, we have shared personal information with third-parties in exchange for services, such as analytics on the usage of our Website or placement of targeted offers and ads, as described above.

By law, in response to a request submitted under the CCPA, we will never disclose an individual consumer's specific Social Security number, driver's license number or other government-issued identification number, financial account number, any health insurance or medical identification number, account password, or any security questions and answers.

Deletion Request Rights:

You have the right to request that Company delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.

We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to:

  • Complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you.
  • Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
  • Debug products to identify and repair errors that impair existing intended functionality.
  • Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
  • Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et. seq.).
  • Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information's deletion may likely render impossible or seriously impair the research's achievement, if you previously provided informed consent.
  • Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
  • Comply with a legal obligation.
  • Make other internal and lawful uses of that information that are compatible with the context in which you provided it.

Right to Correct Personal Information:

You have the right to request that we correct inaccuracies in the personal information that we maintain about you. In responding, we may consider the nature of the personal information, the purposes for processing it, and the totality of the circumstances.

Right to Data Portability

You have the right to request a copy of the Personal Information that we maintain about you in a commonly used, easily readable format.

Right to Non-discrimination for Exercising these Rights

We will not discriminate against anyone for exercising any of their rights under these state privacy laws. Unless permitted by these laws, we will not:

  • Deny you goods or services.
  • Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
  • Provide you a different level or quality of goods or services.
  • Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.

Right to Opt-out of Sale or Sharing of Personal Information:

You have the right to direct companies not to sell your personal information. California residents have the right to direct companies not to share your personal information for the purpose of cross-context behavioral advertising. Residents of Virginia, Colorado, Utah, and Connecticut have the right to opt-out of a business sharing their personal information for targeted advertising. Residents of Virginia, Colorado, and Connecticut also have the right to opt-out of a business processing their personal information for profiling in furtherance of decisions that produce legal or similarly significant effects.

Please note that we do not sell any personal information for monetary value. However, we share personal information with third-parties in exchange for services, such as analytics on the usage of our Website or placement of targeted offers and ads, as described above. If you would like to opt-out of this sharing, please see the section titled Exercising Your Privacy Rights below.

Additionally, California residents have the right to request that we limit the use of their Sensitive Personal Information. Utah residents have the right to opt out of a business processing their Sensitive Personal Information. Residents of Virginia, Colorado and Connecticut have the right to not consent, or withdraw consent, to the processing of their Sensitive Personal Information. Please note that we do not collect, store, or process any sensitive personal information as defined under these state privacy laws.

Exercising Your Privacy Rights:

If you are a resident of California, Virginia, Colorado, Utah, or Connecticut, and would like to make a request pursuant to any of the rights described in this section, please submit a verifiable consumer request to us by either:

  • Calling us at (888) 899-7101, or
  • Contacting us through this link: My Privacy Rights

Only you, or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child.

You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must:

  • Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative.
  • Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. In order to verify the identity of the person making a request, we may ask you to provide the following information: your name; date of birth; and your email address that we have on file.

We will use this information only to verify the requestor's identity or authority to make the request. If you have an account with us, we may ask you to submit your request through your account. However, no consumer will be required to create an account for the purposes of submitting a request under the consumer rights listed herein.

Exercising Privacy Rights as an Authorized Agent:

If you are a consumer and you would like to authorize an agent to submit requests on your behalf, in order to exercise your rights under the privacy rights listed herein, please designate your authorized agent by either:

  • Calling us at (888) 899-7101, or
  • Contacting us through this link: My Privacy Rights

We may require written and signed authorization from you before an agent may act on your behalf.

In order to verify your identity when you are authorizing an agent to act on your behalf, we may ask you to provide the following information: your name; date of birth; and your email address that we have on file.

Response Timing and Format

Once we receive your request, we will respond within ten (10) business days and inform you if we need any more information in order to verify your request. We will provide the information you requested within 45 days of your request. If we require more time (up to ninety (90) days), we will inform you of the reason and extension period in writing. For requests from California consumers to opt-out of sale or sharing for the purposes of cross-context behavioral advertising, or requests to limit the use of sensitive personal information, we will respond within fifteen (15) days.

We will deliver our written response by email.

The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.

We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

Third Party Links:

As a convenience to you, we may provide links to third party websites, apps or services from within the Website. We are not responsible for the privacy practices or content of these third party sites, and by providing a link we are not endorsing or promoting such third party sites. When you link away from our Website, you do so at your own risk. We encourage you to read the policies and terms of every website, app or service you visit.

Social Networking Services:

The Website may integrate with social networking services. You understand that we do not control such services and are not liable for the manner in which they operate. While we may provide you with the ability to use such services in connection with our Website, we are doing so merely as an accommodation and, like you, are relying upon those third party services to operate properly and fairly.

You should be aware that personal information which you voluntarily include and transmit online in a publicly accessible blog, social network or otherwise online may be viewed and used by others. We are unable to control such uses of your personal information, and by using such services you assume the risk that the personal information provided by you may be viewed and used by third parties.

Data Security:

We maintain reasonable security procedures to help protect against loss, misuse, unauthorized access, disclosure, alteration or destruction of the information you provide to us. Please note that no data transmission or storage can be guaranteed to be 100% secure due to the inherent open nature of the Internet. As a result, we cannot guarantee or warrant the security of any information you disclose or transmit to us online and cannot be responsible for the theft, destruction, or inadvertent disclosure of your information.

Data Retention:

For all of the personal information described herein, we will retain your information only for as long as we need to, for example, as long as your account or inquiry is active or as needed to provide you with the Website, and for a reasonable time thereafter as necessary to comply with our legal obligations, to resolve disputes, to enforce our agreements, or administer our business. Even if we delete some or all of your personal information, we may continue to retain and use aggregate or deidentified data previously collected and/or aggregate or deidentify your personal information.

Information Relating to Children:

You must be eighteen (18) years of age or older to create an account with us. We do not knowingly collect any personal information from children under sixteen (16). If you are under 16, do not use or provide any personal information on this Website. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any personal information from or about a child under 16 and you would like us to delete such information, please contact us through this link: My Privacy Rights

California Shine-the-Light:

Under California Law, California residents have the right to request in writing from businesses with whom they have an established business relationship, (a) a list of the categories of personal information, such as name, email address and mailing address, that a business has disclosed to third parties (including affiliates that are separate legal entities) during the immediately preceding calendar year for the third parties' direct marketing purposes and (b) the names and addresses of all such third parties. To request the above information, or if you do not want your personal information shared with any third party who may use such information for direct marketing purposes, then you may opt out of such disclosures by contacting us through this link: About Opt-out

Privacy Policy Updates:

We reserve the right, at our discretion, to change, modify, add, or remove portions from this Privacy Policy at any time. However, if at any time in the future we plan to use personal information in a way that materially differs from this Privacy Policy, we will post such changes here and email you, or otherwise notify you in a manner that complies with law. We encourage you to periodically review the Website for the latest information on our privacy practices.

Location:

Our Website is maintained in Japan. By using the Website, you freely and specifically give us your consent to export your personal information to the Japan and to store and use it in the Japan and USA as specified in this Privacy Policy.

Contact Us:

For questions or concerns relating to this Privacy Policy or your information, or to exercise your access, data portability, and deletion rights, you can contact us through one of the below ways:

  • Calling our Privacy Officer at (888) 899-7101; or
  • Contacting us through this link: My Privacy Rights