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PREMIUM BANDAI PRIVACY POLICY

If you want to know how we process and protect your personal information, please refer to our general privacy policy. In the event of resulting in a conflict between the general privacy policy and this addendum, the latter shall prevail.

Additional information for website visitors of Premium Bandai.

Last updated: November 25, 2021

HOW WE PROCESS YOUR PERSONAL INFORMATION

In providing you with our services on this website, we collect, use, store, generate or disclose to third-parties (hereinafter collectively referred to as “process”) your personal information for the following business purposes:

  1. To create an account on our website and to manage your account Categories of your personal information we process
    • Identifiers (your name, residential and email address, telephone number, date of birth, gender, passwords),Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)) (name, address, telephone number), and Protected classification characteristics under California or federal law (Age (40 years or older), sex (including gender)).
    • How we collect personal information: Directly from you through forms you complete
    • Period for which we store your personal information: For as long as your account or inquiry is active and thereafter for a reasonable time in accordance with our standard procedures or as necessary to comply with our legal obligations, to resolve disputes, and to enforce our agreements.
    • Recipients we disclose your personal information to: our website hosting partners, our distributors, and affiliated companies.
  2. To deliver content, product, service, coupon, and loyalty offerings relevant to your interests, including targeted offers and ads via email or text message
    • Categories of your personal information we process:
      Identifiers (your email address, age, gender),Protected classification characteristics under California or federal law (Age (40 years or older), sex (including gender)), and Commercial information (products purchased and ordered, and any other information related to purchasing or consuming histories or tendencies.)
    • How we collect personal information: Directly from you through forms you complete or products and services you purchase
    • Period for which we store your personal information: For as long as your account or inquiry is active and thereafter for a reasonable time in accordance with our standard procedures or as necessary to comply with our legal obligations, to resolve disputes, and to enforce our agreements.
    • Recipients we disclose your personal information to: Our marketing and advertising agencies.
  3. To manage our personalized advertising and to personalize the content, offers, advertising, and experiences to you.
    • Categories of your personal information we process:
      Identifiers (cookie(s), IP address), and Internet or other similar network activity (your browsing record on our website collected by the use of cookie(s) including your web browser identifier, IP address, timestamp, and your interaction with our website.)
    • How we collect personal information: Directly from you through observing your actions on our Website, purchase/search history, cookies, and similar technologies used on our Website
    • Period for which we store your personal information: For one year from the time when the relevant cookie is set, or until you withdraw your consent.
    • Recipients we disclose your personal information to: Our marketing and advertising agency, including but not limited Rakuten Advertising. For more information see:

      Privacy Policy:

      https://rakutenadvertising.com/legal-notices/services-privacy-policy/

      Your Rights:

      https://rakutenadvertising.com/legal-notices/subject-requests/
  4. To analyze your use of our website in order to generate insight that is useful for improving our services, products, and marketing
    • Categories of your personal information we process:
      Identifiers (cookie(s), IP address), and Internet or other similar network activity (your browsing record on our website collected by the use of cookie(s) including your web browser identifier, IP address, timestamp, and your interaction with our website.)
    • How we collect personal information: Directly from you through observing your actions on our Website, purchase/search history, cookies, and similar technologies used on our Website
    • Period for which we store your personal information: Deleted after 26 months.
    • Recipients we disclose your personal information to: Our contractors that assist us in analyzing web traffic data.
  5. To process your payment and facilitate delivery of your purchase order
    • Categories of your personal information we process:
      Identifiers (your email address, receiver’s name, shipping address, telephone number, and email address of receiver), and Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)) (name, address, telephone number)
    • How we collect personal information: Directly from you through forms you complete
    • Period for which we store your personal information: For as long as your account or inquiry is active and thereafter for a reasonable time in accordance with our standard procedures or as necessary to comply with our legal obligations, to resolve disputes, and to enforce our agreements.
    • Recipients we disclose your personal information to: Our logistics and delivery partners.
  6. To respond to your inquiry.
    • Categories of your personal information we process:
      Identifiers (your name, email address, telephone number, date of birth), Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)) (name, telephone number), Protected classification characteristics under California or federal law (Age (40 years or older)), and Commercial information (products purchased and ordered, and any other information related to purchasing or consuming histories or tendencies.)
    • How we collect personal information: Directly from you through forms you complete
    • Period for which we store your personal information: For as long as your questionnaire is active and thereafter for a reasonable time in accordance with our standard procedures or as necessary to comply with our legal obligations, to resolve disputes, and to enforce our agreements.
    • Recipients we disclose your personal information to: Our contractors that help us receive, handle and respond to your inquiries.
  7. To protect your privacy and security, integrity and availability of this website
    • Categories of your personal information we process:
      Identifiers (IP address), and Internet or other similar network activity (your browsing history on our website collected by web access logging, including your IP address, type and version of your web browser, web browser plugins, operating system, and other information about your terminal device and technologies you use when accessing our website.)
    • How we collect personal information: Directly from you through observing your actions on our Website.
    • Period for which we store your personal information: Deleted after 3 years.
    • Recipients we disclose your personal information to: Our contractors that assist us in monitoring web access traffic.

PERSONAL INFORMATION PERTAINING TO MINORS

For the avoidance of doubt, we do not collect and store the personal information of any individuals who are under eighteen (18) years of age. If we discover that we have unintentionally collected personal information belonging to an individual who is under eighteen (18) years of age, we will delete such information immediately.

OUR SALE OF PERSONAL INFORMATION

a. The CCPA states that you have the right to opt-out of the sale by us of your personal information.

b. Under the CCPA, the activities, in which we share information collected from cookies or email address with advertising agencies to manage our personalized advertising to those of you 16 years of age or older based on your preferences, may be considered a “sale” of personal information.

Opt-out rights can be exercised by visiting our Cookie Policy or by going directly to our Cookie Settings page, and then deleting or preventing cookies from being used. You can also click on the “Do Not Sell My Personal Information” link at the bottom of our webpage.

For the avoidance of doubt, we do not have actual knowledge that we sell personal information about residents who we know are younger than 16 years old.

If you want to know about CCPA rights or how to exercise your rights, please refer to our general privacy policy.

NEWSLETTERS

If you no longer want to receive our e-mails, offers, updates on our products and services, or other communications, please send a request through the following links [U.S.A:https://pbandai.zendesk.com/hc/en-us/requests/new] or follow the "unsubscribe" instructions at the bottom of each email or communication. Please note that you cannot unsubscribe from certain correspondence from us, including certain messages relating to your use of the Website.

Contact Us:

For questions or concerns relating to this Privacy Policy or your information, or to exercise your access, data portability, and deletion rights, you can contact us through one of the below ways:

  • Calling us at (888) 958-5088; or
  • Contacting us through this link: Click here