PRIVACY POLICY

If you want to know how we process and protect your personal information, please refer to our general privacy policy. In the event of resulting in a conflict between the general privacy policy and this addendum, the latter shall prevail.

Additional information for website visitors of Premium Bandai.

Last updated: November 25, 2021

HOW WE PROCESS YOUR PERSONAL INFORMATION

In providing you with our services on this website, we collect, use, store, generate or disclose to third-parties (hereinafter collectively referred to as "process") your personal information for the following business purposes:

To create an account on our website and to manage your account
- Categories of your personal information we process: Your name, residential and email address, telephone number, date of birth, gender, passwords.
  The personal information above is required to manage your account. If you do not provide any of them, it prevents us from giving you as appropriate and precise information as we can and from delivering you the products you ordered.
- How we collect personal information: Directly from you through forms you complete
- Period for which we store your personal information: We retain your information for as long as your account or inquiry is active and thereafter for a reasonable time in accordance with our standard procedures or as necessary to comply with our legal obligations, to resolve disputes, and to enforce our agreements.
- Recipients we disclose your personal information to: We disclose your personal information to our website hosting partners, our distributors, and affiliated companies.
To deliver content, product, service, coupon, and loyalty offerings relevant to your interests, including targeted offers and advertisements via email or text message
- Categories of your personal information we process: Your email address, age, gender, products purchased and ordered, and any other information related to purchasing or consuming histories or tendencies.
  We process these categories of personal information based on your consent.
- How we collect personal information: Directly from you through forms you complete or products and services you purchase
- Period for which we store your personal information: For as long as your account or inquiry is active and thereafter for a reasonable time in accordance with our standard procedures or as necessary to comply with our legal obligations, to resolve disputes, and to enforce our agreements.
- Recipients we disclose your personal information to: Our advertising agencies.
To manage our personalized advertising and to personalize the content, offers, advertising, and experiences to you
- Categories of your personal information we process: Your browsing record on our website collected by the use of cookie(s) including your web browser identifier, IP address, timestamp, and your interaction with our website.
  We process these categories of personal information based on your consent.
- How we collect personal information: Directly from you through observing your actions on our Website, cookies, and similar technologies used on our Website
- Period for which we store your personal information: For one year from the time when the relevant cookie is set, or until you withdraw your consent.
- Recipients we disclose your personal information to: Our advertising agencies.
To analyze your use of our website in order to generate insight that is useful for improving our services, products, and marketing
- Categories of your personal information we process: Your browsing record on our website collected by the use of cookies including your web browser identifier, IP address, timestamp, and your interaction with our website.
  We process these categories of personal information based on your consent.
- How we collect personal information: Directly from you through observing your actions on our Website, cookies, and similar technologies used on our Website
- Period for which we store your personal information: Log data is deleted after 26 months.
- Recipients we disclose your personal information to: Our contractors that assist us in analyzing web traffic data.
To process your payment and facilitate delivery of your purchase order
- Categories of your personal information we process: your email address, receiver's name, shipping address, telephone number, and email address of the receiver
  The personal information above is required to deliver content to you. If you do not provide them, it prevents us from delivering the products you ordered.
- How we collect personal information: Directly from you through forms you complete
- Period for which we store your personal information: For as long as your account or inquiry is active and thereafter for a reasonable time in accordance with our standard procedures or as necessary to comply with our legal obligations, to resolve disputes, and to enforce our agreements.
- Recipients we disclose your personal information to: Payment service provider and our delivery partners.
To respond to your inquiry
- Categories of your personal information we process: Your name, email address, telephone number, date of birth, products purchased and ordered, and any other information related to purchasing or consuming histories or tendencies. The personal information above is required to respond to your inquiries. If you do not provide any of them, it prevents us from giving you as appropriate and precise information as we can.
- How we collect personal information: Directly from you through forms you complete
- Period for which we store your personal information: For as long as your questionnaire is active and for a reasonable time thereafter in accordance with our standard procedures or as necessary to comply with our legal obligations, to resolve disputes, and to enforce our agreements.
- Recipients we disclose your personal information to: our contractors that help us receive, handle and respond to your inquiries.
To protect your privacy and security, integrity and availability of this website
- Categories of your personal information we process: Your browsing history on our website collected by web access logging, including your IP address, type and version of your web browser, web browser plugins, operating system, and other information about your terminal device and technologies you use when accessing our website.
- How we collect personal information: Directly from you through observing your actions on our Website.
- Period for which we store your personal information: Deleted after 3 years.
- Recipients we disclose your personal information to: Our contractors that assist us in monitoring web access traffic

PERSONAL INFORMATION PERTAINING TO MINORS

For the avoidance of doubt, we do not collect and store the personal information of any individuals who are under eighteen (18) years of age. If we discover that we have unintentionally collected personal information belonging to an individual who is under eighteen (18) years of age, we will delete such information immediately.

If you want to know your rights about personal information or how to exercise your rights, please refer to our general privacy policy

Contact Us:

For questions or concerns relating to this Privacy Policy or your information, or to exercise your access, data portability, and deletion rights, you can contact us through email:

Email address: ppolicy@bandai-sp.jp