***Please read carefully before placing orders***
*This product may be sold at events or through other promotions held by our company.
*[BANDAI CARD GAMES Fest 23-24 World Tour in Los Angeles Event Pick Up] products can only be checked out with other [BANDAI CARD GAMES Fest 23-24 World Tour in Los Angeles Event Pick Up] products.

Special Pick Up Location, Date, & Time:
Location: LA Convention Center Main South Hall
Date & Time: Jan. 27th, 2024 at 7:30AM (PST)～Jan. 28th, 2024 at 6:00PM (PST)
Note: Pick up will not be permitted on any other date aside from your designated reservation date.
*A valid BANDAI CARD GAMES Fest 23-24 World Tour in Los Angeles pass permitting convention entrance must be obtained beforehand and is required to pick up this exclusive product. Valid passes are either a NA Championship Play pass, or a Spectator Pass. Details.
*If you are participating in DRAGON BALL GAMES BATTLE HOUR Championship, you must pre-register as a BANDAI CARD GAMES Fest 23-24 World Tour in Los Angeles spectator in order to pick up your purchase.
*When you place your order, the delivery address will automatically become the event venue and you will not be able to change the delivery address to another location.
*No shipping fee is applied.
Please make sure that you will be able to pick up your item at the event venue before you place your order.
*Only the person who ordered the item will be allowed to pick it up.
*You can only pick up your order at the location and pick up period specified above.
Your order will not be shipped to your requested address after the event ends if you are unable to pick it up.
*If you do not pick up the item on the day of the event, your order will automatically be cancelled.
After your order is cancelled, you will receive a cancellation notification the day after the pick up period ends.

Picking Up Your Item at the Event Venue
The 2D barcode and your government-issued identification card which matches the name of the buyer will be required for pick up at the event venue. (No proxies allowed. Only the actual buyer will be allowed pick up the item.)
1. On the day of the event, please show the 2D barcode displayed on your order history page along with your government-issued identification card to the booth staff.
2. After confirming that your ID card and registered user information match and scanning your bar code, the booth staff will present you with a confirmation screen showing you your order details.
3. After confirming that the order content is correct, sign your name in the "SIGNATURE" field and hit "OK."
4. After the booth staff presses the "Confirm" button, you will receive your order. This indicates your acceptance of the order and that it is a final sale transaction, with no ability to return the item.
5. A confirmation email will be sent at time of pick up.
* The 2D barcode will appear in the "EVENT PICK UP BARCODE" field in your ORDER HISTORY tab on MY PAGE on Jan. 23th, 2024.
* Please make sure that the 2D barcode is displayed on your order history page before the event.
* You cannot pick up your order if the registered name on Premium Bandai website and the name listed on your government-issued identification do not match.
* Please ensure to correct your name on your Premium Bandai account registration before the event, if your name is different.
* If you scan a 2D barcode from an order that has already been picked up, the date and time of the prior pick up will be displayed on the screen to show that you have already received your purchase.
* Should this happen when you have not picked up your order, double check to make sure you are displaying the 2D barcode for the correct order and not a previously picked up order, and try again.
The pre-order period for this item may end early than any announced pre-order end date if the maximum order limit is reached. In this case, pre-order cancellations will no longer be available for this item from that time onward as well.

Restrictions
* Premium Bandai Membership registration is limited to one per person. You cannot register more than once. Therefore, even if you place orders using multiple accounts, you cannot pick up the orders.
* We prohibit transferring or selling the rights to purchase and receive our products.
ーItem(s) once given to you, would not be available for your inspection or checking at the event venue.
* The onsite event staff are not be able to help you with any questions or requests for replacements, returns, refunds, or alternative arrangements in relation to your order or item(s) purchased. If you have any problems with your order or purchased item(s), all inquiries must be made directly to PREMIUM BANDAI’s customer service via https://pbandai.zendesk.com/hc/en-us/requests/new.Please contact https://global.carddass.com/inquiry.php for Event details.
* This Premium Bandai USA link is exclusively sent to event participants. DO NOT share this link with others.
* You can place an order on PREMIUM BANDAI USA even if you live outside of the USA, as long as you are able to come collect your item(s) at the event. Even so, please note that we will not be able to ship outside the USA for your future orders.

Disclaimer
If the event has to be suspended, postponed, rescheduled, or cancelled which prevents you from collecting your item(s) on available dates during the event period, we at Bandai will do our best to promptly notify you of any rescheduling or applicable delivery arrangements. Bandai will not be liable for any losses or damages incurred from the unavailability of the pick up service, negligence or omission of Bandai and its employees, agents or subcontractors.