SPECIFIED COMMERCIAL TRANSACTIONS LAW
BANDAI SPIRITS CO., LTD.
HEAD OFFICE LOCATION
SUMITOMO FUDOSAN TOKYO MITA GARDEN TOWER, 3-5-19, Mita, Minato-ku, Tokyo, 108-0073, Japan
SUMITOMO FUDOSAN TOKYO MITA GARDEN TOWER, 3-5-19, Mita, Minato-ku, Tokyo, 108-0073, Japan, joint stock company with capital of 300,000,000 JPY, registered in Tokyo Legal Affairs Bureau, 010501042212
SITENAME / SITE MANAGER
BANDAI SPIRITS CO., LTD. E-Commerce Strategy Department Taiji Yamanaka
BANDAI NAMCO TAIWAN CO.,LTD
UNIFIED BUSINESS NO.
CONDITIONS OF SALE
You must be at least 18 years old to be eligible to order from Premium Bandai.
You must register as a member to order from Premium Bandai.
We do not accept cancellations, exchanges, refunds, or returns of merchandise for personal reasons after the pre-order period has ended.
The amount shown on each individual product page includes tax.
Please note that we do not charge separately for customs fees.
For information on shipping fees, click here.
About Credit Card/Debit Card Payments
Premium Bandai online store uses the services of Neweb Technologies to provide credit or debit card payment services.
Premium Bandai online store only accepts payments by credit or debit cards issued by VISA, MasterCard, and JCB.
About Payment at a Convenience Store
Please print the payment slip and complete the payment procedure at the designated convenience store.
After printing the payment slip with barcode using the payment number at the IBON machine of the designated convenience store, the payment slip is valid for 3 hours for payment at the counter of the convenience store.
If payment is not made after the validity period of the payment slip, the issued payment slip will become invalid.It is necessary to reprint the payment slip if the payment slip becomes invalid.
About LINE Pay
LINE Pay is limited to Android and iOS smartphones and requires Android OS 5.0 or higher or iOS OS 12.0 or higher with the LINE app updated to the latest version.
PREMIUM BANDAI TAIWAN Customer Service
If you cannot find a solution in the FAQ, you can submit your inquiry through the form as below, and we will reply as soon as possible:
Or call our customer service hotline: 0800-778-700
Hotline service hours: Monday to Friday: 10:00 am to 4:00 pm (Taiwan time) Closed on Saturday, Sunday and national holidays