EU / Englishi
COUNTRY OF DELIVERY: Not Yet Selected i

SPECIFIED COMMERCIAL TRANSACTIONS LAW

DISTRIBUTOR

BANDAI SAS

HEAD OFFICE LOCATION

BANDAI SAS
15 rue Félix Mangini,69009 LYON, FRANCE.

SITE NAME

PREMIUM BANDAI EU

E-MAIL ADDRESS

support@eu-pbandai.zendesk.com

SITE MANAGER

BANDAI SPIRITS CO., LTD. E-Commerce Strategy Department Taiji Yamanaka

REGARDING MAIL ORDER/DELIVERY CONTACT INFORMATION

PREMIUM BANDAI Customer Service
Please contact us by inquiry form.
https://eu-pbandai.zendesk.com/hc/en-us/requests/new
support@eu-pbandai.zendesk.com

Reception time: 6:00 AM ~ 2:00 PM PT Monday - Friday (excluding holidays)

In order to grasp the details of the inquiries accurately and to improve the ability of telephone correspondents, there is a case to perform recording.

For inquiries concerning orders and contents of registration, only from inquiries from the person Please understand that we will reply.

The answer of the mail will be the same day or next business day.

PAYMENT METHOD

We use PayPal to facilitate online payment for ordered products and shipping and handling.

About Paypal

*You need to register as a PayPal member.
Please visit the PayPal website for details https: //www.paypal.com/.

About Credit Card/Debit Card Payments

With this payment method, you can pay the price and shipping of the ordered products with a credit/debit card.
After the customer has ordered the product, we will charge the credit/debit card company.
This option may not be available for some products.
In addition, this option may not be available depending on the credit/debit card company used and the status of the credit/debit card.
In cases like these, please use other payment methods such as PayPal.

Usable Credit/Debit Card Companies:
Visa, MasterCard, Maestro, Amex, Cartes Bancaires, China Union Pay